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Policies

FEES, PAYMENT, AND ATTENDANCE POLICIES

  • Tuition fees are assessed on a weekly basis. Part-time and full-time care is available.
  • Tuition fees are paid weekly in advance - due on Wednesday of the week before.
  • Payment Books will be provided with Payment Coupons for each week. Any changes to your child(ren)’s schedules needs to be included on this coupon or regular contracted fees will be assessed. If a coupon with the current schedule is not received, we will expect your child to attend program as specified on the initial contract received at the time of enrollment. (coupons should still be turned in even if students won't be attending)
  • You will be charged for days/sessions once scheduled (including drop-ins). Credit will not be given for cancellations.
  • Fees not paid by the due date will incur a $5.00 late charge.
  • An additional activity charge may be added when applicable (field trips, parties, etc.).
  • Please make checks payable to the DELL RAPIDS SCHOOL DISTRICT and indicate your child’s name on the check so the correct account is credited. Payments and Payment Coupons are to be delivered directly to Haven staff or put into the locked box on the parent table.
  • Credit will not be given for days/sessions missed; with the exception of program cancellation due to weather.
  • You will be charged for the hours your child leaves from Haven for a camp, summer school, lessons etc if they plan to return to program. This ensures that space and staff are reserved for each child.
  • Children are not allowed at Haven before program begins and must be picked up by closing time. A fee of $1.00 per minute will be assessed for each child present beyond these times. This fee will need to be added to your next payment.
  • Parents must check their child in and out of Haven daily. This is to be done by a parent/guardian or authorized person through an electronic computer system.
  • As soon as a child arrives at program, they must sign in and check in with staff. If a student does not arrive at program within a half hour of their normal arrival time, Haven staff will attempt to contact the parent/guardian. If we are unable to contact you, we will attempt to contact teh person(s) named by you on the Enrollment Form. Staff may also contact the authorities if necessary.
  • Parents must notify Haven staff (either with a note or by calling 366-8612) if their child(ren) will not attend the program or will arrive late on a regularly scheduled day. When staff is required to search for your child(ren), a $3.00 Finder’s Fee will be assessed. This fee will need to be added to your next payment.
  • In the event your child is still at the program after closing and we have not heard from you, we will take the following steps (in order):
    • Attempt to reach you at home, work, or by cell phone
    • Call the person(s) named by you on the Enrollment Form
    • Call the person(s) named by you on the Enrollment Form
  • Haven will accept drop-ins if space is available. Please notify Haven staff as soon as possible to make these arrangements.
  • If your child attends Haven on a non-scheduled day, you will be charged the drop-in rate unless proper notice is given.
  • If you have an outstanding balance, you may be required to make payment before your child may return to Haven.
  • Fees and charges may be discussed with the Program Director and may be waived upon considerable circumstances.
  • Any additional questions related to a child's tuition should be addressed to the Program Director.
  • If you wish to withdraw your child(ren) from Haven, a two-week written notice must be given to the Director. You will be required to pay your regular contracted fee for these two weeks.
  • Year end statements will be distributed to all past and present Haven participants in January of each year. If your address changes, it is your responsibility to notify Haven staff.

TUITION ASSISTANCE

The Department of Social Services offers tuition assistance to those families who qualify. As a licensed child-care provider, Haven participants may be eligible for this program. Applications are available at Haven or by contacting Child Care Services at 1-800-227-3020. Additional information can be found on the CCS website at http://dss.sd.gov/childcare/subsidyprogram

Reduced tuition rates are available for those who qualify for free or reduced lunch through the schools. In order to receive reduced fees, parent/guardians must first apply for State Child Care Assistance through the Dept of Social Services Child Care Division.

Additional Tuition assistance may also be available through an application process due to local donations and the Sioux Empire United Way. Please see Haven Program Director for detailed information.

Related resources

Download a complete copy of the 2016- 2017 handbook here.